Expectations of customer loyalty – Awkward moments and reproaches (stories)

barber

For years I went to the same hair stylist at a rather upscale salon in my town. The stylist always did an outstanding job, even to the point where a few people on the streets complimented my hair. Even a French woman in a diner once walked up to me and said in her lovely accent “You’re hair is so beautiful! So French!” Even one of my doctors complimented my hair, and compliments from him are quite rare. Continue reading